Frequently Asked Questions
Find answers to our most common questions regarding our science, formulations, and clinical standards below.
For optimal readiness during your preconception or pre-treatment window, take three capsules of the Reproductive Health Complex with your first nutrient-dense meal of the day, and two capsules of the Blood Sugar Complex alongside your most carbohydrate-heavy meal.
Taking them concurrently provides a dual-action framework: one supports healthy cell division, while the other maintains the steady metabolic pacing those nutrients need to thrive.
Disclaimer: Always consult your doctor or healthcare professional before starting any new supplement regimen, especially if you are undergoing specialised treatments or taking prescription medication.
Nutritional reserves take time to build and stabilise within the body. For optimal results, we recommend consistent daily use for at least three months to fully support your body's natural processes and long-term wellness goals.
Our formulas utilise high-purity, standardised micronutrients and botanicals. However, always consult your doctor or healthcare professional before starting any new supplement regimen, especially if you are undergoing specialised treatments or taking prescription medication.
To preserve the absolute structural integrity and potency of the active ingredients, store your bottles in a cool, dry place strictly below 25°C and away from direct sunlight. There is no need to refrigerate them but keeping them out of humid or hot environments is essential.
There are currently no known interactions between our botanical formula and GLP-1 medications such as Mounjaro or Ozempic. That said, because everyone’s metabolic profile is unique, we strongly recommend checking with your healthcare practitioner before introducing a new supplement alongside your prescribed medication.
Our team is here to help. Simply send us an email to hello@yoursvital.com and we will get back to you as soon as possible.
Partner & Retail Enquiries
We are selectively expanding our footprint across premium medical clinics, boutique pharmacies, and leading wellness destinations throughout the GCC. If you share our commitment to clinical grade, clean-label health formulations, we would love to explore how we can work together.
Get in touch with our friendly team today at hello@yoursvital.com, we will be delighted to chat about bringing YOURS to your clients.
Customer Care
Whether you have questions about our clean label formulations, need guidance on your daily protocol, or require assistance with an existing order, our Client Care team is dedicated to providing clear, personalised support. Our team aim to respond within 24 hours, Monday to Friday (8:30 AM – 5:00 PM GST).
Customer Care: +971 (0) 4 559 0295 or hello@yoursvital.com
Shipping Rates & Timings
We deliver your daily health essentials seamlessly and reliably across the UAE. All orders are processed with care to ensure your daily routine remains uninterrupted, with complimentary shipping available on orders over AED 250.
Timings
Monday - Friday:
8:30am - 2.00pm (Cut-Off)
Saturday – Sunday:
Orders will processed next working day
Shipping Rates
Standard Shipping:
UAE Next Day: AED 22
Express Shipping:
Same Day 4-Hour (Dubai) AED 35
Free Shipping on orders of AED 250 and above
Order Tracking
Once your order has been dispatched from our Dubai fulfillment center, you will receive an automated email and SMS notification with your unique tracking reference. You can monitor your shipment’s real-time delivery status at any time via our local delivery partner, Quiqup.
Track your shipment here: track-parcel.quiqup.com

